Here are some commonly asked questions about what to expect when you choose Abby Windows & Exteriors.
Why should I choose Abby Windows & Exteriors only uses materials we would use on our own homes. As a GAF Certified roofing contractor and InstallationMaster® window company, we take great pride in our installation work and have built an excellent reputation as one of Milwaukee’s best home improvement companies.
How long will my consultation last?
An Abby Windows & Exteriors representative will visit your property after an appointment has been set for a specific time on a specific day. The meeting should not last longer than one hour and we will leave a written proposal for your consideration.
Will I feel pressured to buy at the time of the sales presentation?
You will NOT be pressured to buy at the time the proposal is written or at any time thereafter. We appreciate the opportunity to provide you with our quote. The price presented in your proposal will be honored for a minimum of 30 days.
How long will I wait for my installation?
All lead times depend on product; please call our office or ask your Product Specialist for more details. This leaves you plenty of time to prepare your home or make any last-minute changes; we’re here all year so call us anytime.
Do you offer financing?
We ask for a down payment at the time the contract is signed, with full payment upon completion of the project. We accept Visa and MasterCard, and we do offer financing through Synchrony Financial. We have options for 18 months with 0% interest or long-term with interest financing. Ask our Sales Team for more info.
When do I pay for my exterior remodel?
Upon completion of your project, please pay your installer the balance indicated on your statement. Checks should be made payable to Abby Windows & Exteriors. If you are not home during installation, please let the installer know where you will be leaving the check.
What time will the installers arrive?
Our installer will arrive at your home within a two-hour window that will be given through email. If you are scheduled for a morning appointment, they usually arrive between 8:30-10:30. You may make arrangements for the installer to get into your home if you cannot be home. You do not need to be home for us to install your windows. Abby Windows & Exteriors is state licensed and insured, so you are protected whether you are home during installation or not.
How do I prepare for a window, siding or door installation?
We highly recommend removing all photos, artwork or other items that can fall off of your walls during the construction process. We also suggest you move and cover any furniture near your windows and doors to prevent damage and excessive dust from getting on them. We will gladly cover floors with drop cloths.